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JOURNAL · CRISIS & REPUTATION · SEP 2026 · 4 MIN

Managing the “Goliath” Narrative.

A billion-dollar defendant doesn’t need to win the public argument. It only needs to make the fight look unwinnable enough that the story stops being told. That is how a corporate communications operation often works: not persuasion, but exhaustion.

A smaller plaintiff’s team can’t out-spend that operation, and shouldn’t try to. What works instead is precision: one accurate, well-sourced account, placed with the right reporter, does more than a dozen press releases matching the defendant’s volume. The Johns Hopkins case became a national story from a single AP wire story, not a sustained campaign to out-shout a hospital system’s own communications office.

The actual asymmetry to exploit

A large defendant’s statements are reviewed by committee, legal, and PR before release, which makes them slow and often generic. A plaintiff’s account, properly vetted but not committee-designed, can be faster, more specific, and more human. That speed and specificity is the real counter to scale. Do not try to match their machine. Offer what it cannot produce.

See How This Applies to Your Case.

Text Karen — 415.359.4454 or call or email Karen
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